For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

How to Book an Appointment

Routine GP appointments and Urgent Medical Appointments

The quickest and easiest way for anyone over 16 to make an appointment is to use our new triage system. 

You will be asked to complete a short form about your medical problem and you will then be offered a suitable appointment with the relevant clinician. Depending on your problem you may be offered an appointment with a GP, Nurse Practitioner or Physiotherapist.

For patients under 16, or for those that are unable to use the app, can call our surgery. Our Receptionists will ask you for details of the nature of your problem.

These details will be provided to one of our GP’s who will triage your request and offer the most suitable appointment for you. This means we can allow all patients to get the care they need and see the correct clinician the first time.

The more information you can provide to our reception team the easier it will be for the GP to triage your request.

Ways to Book

  1. Request an appointment online - for patients over the age of 16 only
  2. Telephone: 01280 704 122 between 8:30am to 1pm and 2pm to 6pm on weekdays - for patients under 16, or for those that are unable to use the app
  3. Download the NHS App

Book using the NHS App

What can I book via The NHS App?

There are still some types of appointments that you can make directly using the NHS App, for example:

  • Cervical Screening Tests (if you have had an invitation from screening or from us)
  • Blood Tests (this can only be done if this has been requested by the Doctor or Nurse)
  • Contraceptive Pill Checks
  • NHS Health Checks (if you have had an invitation from us)
  • B12 Injections
  • Asthma Reviews
  • NHS Health Checks (if you have had an invitation from us)

If you don’t have access to the app then please phone the surgery and our team will be happy to book this appointment for you.


What about other types of routine appointments?

For other routine appointments with our Nurses/HCA’s/Clinical Pharmacists which may include:

  • Dressings 
  • Annual reviews 
  • Travel vaccinations 
  • Child immunisations

You can still contact our team on 01280 704 122 and they will be able to book these appointments for you.


Request a Home Visit

If you are too ill to attend the surgery please try to ring before 10am so that we can arrange for a doctor to come and visit you at home.  

These usually take place late morning or early afternoon. Wherever possible please try and attend surgery as there are better facilities for examination and treatment.


Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Telephone us on 01280 704 122 - You can leave a message at any time of day. 
  2. Reply to your text reminder with the word "CANCEL" - Please ensure that your contact details are up to date.
  3. Cancel using our online services
  4. Cancel through the NHS App

Video Consultations

You can now opt to have your appointment with a Doctor by video.

Please ask when booking your appointment if you would prefer a video consultation rather than a telephone appointment.  This video explains how this will work. 

You will receive a text message a few minutes before your appointment to ensure you are in a suitable area to receive the call and will be able to connect to wifi.


Brackley Area Volunteer Car Service

Brackley Area Volunteer Car Service was set up over twenty years ago to help those without access to any transport within Brackley and its surrounding villages attend medical appointments.

Learn more and become a volunteer on the SNVB website