Jobs at Springfield Surgery

Patient Services Coordinator and PA to the Practice Management Team

Due to expansion of our wider Practice Team, we are looking for a highly motivated, reliable and enthusiastic individual who possesses outstanding communication skills, good initiative, excellent time-keeping and leadership qualities to fulfil the role of Patient Services Coordinator and PA to the Management Team.

This is a brand-new and exciting role as it will offer challenge, variety and opportunities for development in the future.

The key aspects of this role is:

• to manage the administration and coordination of patient complaints, comments, compliments and Freedom of information requests in line with the Practice’s policies and procedures, including the management of the Practice’s social media and liaise with the website company to ensure this stays up to date and to provide ongoing communication to patients regarding updates to services, health campaigns and Practice news.
• to support the Practice Management Team in the effective administration and management of the practice.

The position is for 25 hours per week, as follows:

• Monday: 9am to 1pm
• Tuesday: 9am to 5pm
• Wednesday: off
• Thursday: 9am to 5pm
• Friday: 9am to 5pm

Pay based on experience and starting at £14.00 per hour

5 weeks annual leave (pro-rata) plus bank holidays

NHS Pension scheme

For further details on the role and to apply, please see the full job description here.

Please include a CV and cover letter in your application.

• Closing date: Friday 3rd January (please be aware that dependent on volume of applications, we may decide to close this vacancy sooner)
• Proposed Interview date: W/C 13th January